Featured by Honda – Hamburg Honda Dealer Spotlight



Hamburg Honda was recently highlighted inside Honda’s national dealer network for our customer-first culture, our strong leadership team, and the family values that guide our dealership every day. While we can’t publish Honda’s internal feature publicly, we can share why they chose to spotlight us the people, the passion, and the values behind our eight-time Council of Excellence achievement.
 
Family-owned Hamburg Honda leadership standing in front of the dealership with Honda motorcycles.

A Family-Owned Honda Dealership

Hamburg Honda is and always has been a family-owned business. Our daily operations are led by Ashley and Brian, who handle the service, parts, and day-to-day customer experience that Western New York riders rely on. Their consistency, communication, and genuine care for customers are a massive part of why Honda chose to feature our dealership.

Ashley and Brian, day-to-day operations leaders at Hamburg Honda, standing outside the dealership.

Ashley & Brian – The Heart of Our Operation

Ashley and Brian are the reason customers feel taken care of the moment they walk in. From service scheduling to parts support to keeping every department running smoothly, they’re the backbone of the Hamburg Honda experience. Their growth, leadership, and dedication are a huge part of why Honda recognized our dealership at a national level.
Strategic leader Dan standing outside Hamburg Honda in Honda Racing apparel.

Leadership Behind the Scenes

While Ashley and Brian run the day-to-day operation, Hamburg Honda also has a strategic leader. Dan Kowsky is focused on developing people, improving processes, and guiding the long-term vision of the dealership. This role isn’t customer-facing it’s about coaching, building systems, and helping our team grow into confident leaders. It’s a major reason Honda recognized the strength of our dealership.


Hamburg Honda’s Honda Financial Services Council of Excellence award recognizing the dealership as an eight-time winner.
Eight-Time Honda Council of Excellence Award Winner

Hamburg Honda is proud to be an eight-time Honda Council of Excellence Award winner, one of Honda’s highest national recognitions for customer care, professionalism, and long-term consistency. This award represents the work our entire team puts in every single day to serve Western New York the right way.


Hamburg Honda technician working on a motorcycle inside the service department.Hamburg Honda technician wearing an HRC Honda Racing hat in the service bay.Hamburg Honda technician working inside a Honda side-by-side frame.
Our Service Department — The Backbone of Hamburg Honda

Honda recognized our service team for a reason. Our technicians maintain thousands of repair orders a year and treat every machine like it’s their own. Whether it’s a side-by-side, ATV, motorcycle, or snowblower, our team keeps Western New York riding, plowing, and working safely all year long. Their dedication, craftsmanship, and consistency are a huge part of what makes Hamburg Honda what it is today.


Hamburg Honda sales team members smiling and shaking hands with a customer inside the showroom.Hamburg Honda salesperson wearing a branded flannel while helping a customer at the counter.
 

Hamburg Honda Sales Team

Buying a machine here feels different and that starts with our sales crew. They’re honest, zero-pressure, and actually listen before they recommend anything. Whether someone is buying their first dirt bike or a fully loaded side-by-side, our team makes it simple, fun, and fast.

From walk-ins to appointments to online leads, our sales team keeps Western New York riding with straight answers, fair pricing, and the kind of customer experience Honda expects from a top-performing dealership.



Full Hamburg Honda team standing together outside the dealership under the red Honda signage.
 

The Hamburg Honda Team

This is the team behind the recognition family, leaders, technicians, and staff all working together to take care of Western New York’s riders. Every person here plays a role in delivering the honest, dependable, family-driven experience Hamburg Honda is known for.


Thank You, Western New York

We’re honored to be recognized by Honda and even more grateful for the riders, families, and local businesses who trust Hamburg Honda every day. Our family and team take pride in serving this community with honesty, consistency, and the level of care that makes a small dealership feel like home.

Visit Hamburg Honda
5133 Camp Road
Hamburg, NY 14075
(716) 649-7669